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Privacy

What is the legitimate interest in processing the data?

The legal basis for processing the data is the performance of the Terms of Use of the Services, where the data processing is strictly necessary to be able to use the Website and the App and, therefore, to allow Users to benefit from the services made available to them.

With respect to additional purposes, these are legitimized by the consent given by the User, which may be revoked at any time without affecting the provision of the Services. Specifically, Users may withdraw their consent at any time by contacting us at info@pickvisa.com.

With regard to compliance with the obligations imposed on PICKVISA, the legal basis is established by applicable law (including Spanish Law 58/2003, of December 17, General Tax Act and Spanish Law 35/2006, of November 28).

 

How long will we keep your personal data?

PICKVISA will keep the personal data of Users while they remain registered customers or users of the Website and/or the App, and the personal data will be retained after the termination of the contractual relationship, duly blocked, for the time necessary to answer for any liabilities that may be derived from the relationship.

In particular, the Personal Data required for responding to queries made and delivering electronic marketing communications will be processed for as long as the User does not revoke the consent given and, once that consent has been withdrawn, for the time necessary to answer for any liabilities that may have arisen. In any case, when the personal data is not required for the purpose for which it was obtained and until it is not finally canceled, it will be retained in a blocked form.

 

Who will your data be sent to?

PICKVISA may communicate the personal data of Users when so required by law, for defending its legitimate rights and interests, or when necessary in accordance with the services contracted by users. They may also be accessed by third-party service providers and computer and technical support services, some of which are detailed below.

Certain systems, data, and services are hosted on Amazon Web Services (“AWS”), with its servers located in Frankfurt (Germany) and in the Google Cloud Platform. Your data may be transferred internationally to that company’s servers in the United States. This international transfer of personal data is covered by the EU-US Privacy Shield agreement and, therefore, provides adequate guarantees for the protection of your personal information.