Terms and Conditions

Dear Applicant,

Thank you for applying to Pickvisa.com.

By choosing Pickvisa.com services and paying a service fee, you confirm the accuracy of the provided information and give your permission to its usage in order to prepare documents for visa application. Pickvisa.com is not liable for the trueness of the provided information.

Pickvisa.com does not give you a 100% guarantee for obtaining a visa since this process is not fully dependent on us. The company, based on its experience in a mentioned field, puts all efforts to prepare your documents according to the requirements of Embassies/Consulates. Your visa obtaining chance depends much more on the information provided by you and analysis of the application by the Embassy Representative/Consular.

Please note that in case of applying through Pickvisa.com you confirm that you will obey the rules and laws of your destination country and engage with allowed activities within the allowed period by your visa type. In case of violating these rules, responsibility lays on you. Pickvisa.com and other cooperating companies for the preparation of your visa documents bear no responsibility in case of violation of the regulations and laws.


Our prices may change on the website without prior notice as they are affected by exchange rates and regulated by visa submission centers, consulates, and embassies. In all cases, the customer sees and pays the final amount.

The customer confirms that before making any purchase he/she has read and understood the terms and conditions of the website.

Refund will be considered in the following circumstances and will be applied to only Pickvisa.com service fee:

  1. If the applicant has incorrectly made a purchase for a service on our website and noticed it in the next 24 hours. In case the service has not been delivered yet, the Pickvisa.com total service fee excluding VAT tax and 50 AED Deduction fee, will be refunded. The customer should inform the case by email during the next 24 hours from the order time.

  2. If the payment and documents were received by Pickvisa.com and 24 hours passed, only a 50% refund, excluding VAT tax, is possible during the next 2 days (3 days from the order date) of cancellation.

  3. If 3 days passed from the payment and document receiving date, no refund is applicable. In such cases, Pickvisa.com may issue a credit applicable to future applications submitted through Pickvisa.com. Credit cannot be applied to applications submitted through other agencies or to any other payments of visa submission centers, consulates, and embassies.

  4. If the applicant cancelled his/her application before submission of the visa application, and before visa payments (if not paid yet) to authorized submission centers, the application or processing fee of the authorized submission centers, consulates, embassies or any other visa authorities will be refunded fully.

The refund will be made after the customer’s request by an email attaching a copy of his/her receipt. The process takes 10 working days for local debit/credit card payments and 20-25 working days for international cards considering serving the Pickvisa office.

Certain charges like courier service, related vendor fees, translation costs are applicable to pay back to the customers if only the related processes are not started yet. Pickvisa.com keeps the right not to refund considering the start of the above-mentioned related-party, partner services.

Violation of any of the rules between the applicant and Pickvisa.com will be resolved in accordance with the legislation of the served operating country.

Thank you for your cooperation.